Refund Policy

Last Updated: May 2026

1. Overview

This Refund Policy explains the terms under which refunds may be requested for Nyx Player access plans.

Nyx Player provides digital access-based services for a licensed own media player experience on compatible devices.

By purchasing any plan, you agree to this Refund Policy.

2. General Policy

All purchases made for Nyx Player access plans are considered final unless otherwise stated in this policy.

Refunds are only provided under specific conditions described below.

We encourage users to carefully review the service details before making a purchase.

3. Eligibility for Refunds

Refund requests may be considered only in the following cases:

  • Duplicate payment made in error
  • Technical issue that prevents activation and cannot be resolved by support
  • Incorrect charge due to billing system error

All refund requests are subject to verification and approval.

4. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of mind after purchase
  • Lack of device compatibility not disclosed by the user
  • Failure to use the service after activation
  • Misuse or violation of Terms and Conditions
  • Issues caused by third-party services or user-provided own media sources

5. Digital Service Policy

Nyx Player provides digital access-based services.

Once a license or access plan is activated, it is considered delivered and in use.

For this reason, refunds after activation are generally not permitted unless there is a verified technical issue.

6. Refund Request Process

To request a refund, users must contact our support team with:

  • Registered email address
  • Proof of payment
  • Description of the issue

Refund requests should be sent to:

Email: support@nyxplayer.online

We aim to respond to all requests within a reasonable timeframe.

7. Processing Time

If a refund is approved, it will be processed using the original payment method.

Processing time may vary depending on the payment provider and may take 5–10 business days.

8. Subscription and Access Plans

Nyx Player offers different access plans including monthly, semi-annual, annual, and lifetime options.

All plans are clearly displayed before purchase.

Users are responsible for selecting the correct plan before completing payment.

9. Fraud and Abuse Prevention

We reserve the right to deny refund requests in cases of suspected fraud, abuse, or violation of our Terms and Conditions.

10. Changes to This Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact Information

For refund-related inquiries:

12. Organization Information

  • Organization Name: Nyx Player by HAPPY SINGH
  • Owner: HAPPY SINGH